Shipping Policy
Effective Date: [Month, Year]
At DNA PLUS CARE LLC, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how we process and ship orders within the United States and internationally.
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1. Order Processing
- All orders are processed within 1–2 business days after receiving payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive a confirmation email with tracking information.
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2. Shipping Methods and Delivery Times
- Domestic Shipping (U.S.):
- Standard Shipping: 3–5 business days.
- Express Shipping: 1–2 business days (additional cost applies).
- International Shipping:
- Delivery times vary based on the destination country, typically 7–14 business days.
- Customs clearance may affect delivery time.
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3. Shipping Costs
- Shipping fees are calculated at checkout based on weight, destination, and shipping method.
- Free standard shipping may be available for orders over a specified amount (as indicated on the website).
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4. Customs, Duties, and Taxes (International Orders)
- International orders may be subject to customs fees, import duties, and taxes imposed by the destination country.
- These charges are the responsibility of the customer.
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5. Lost or Damaged Packages
- We take great care in packing and shipping your order.
- If your package is lost or damaged during transit, please contact support@dnapluscare.com within 7 days of delivery for assistance.
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6. Address Accuracy
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
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7. Contact Information
For questions about our shipping and delivery process, contact:
- Email: support@dnapluscare.com
- Phone: [Your U.S. Phone Number]